Law firm records management benchmarks primary research group 9781574403039 books amazonca. 67 of law firms surveyed said they have a records management policy for both firm and client files yet many firms struggle with implementing file destruction programs especially for client files 28 of law firms are paperless or plan to be in 5 years. Law firm records management benchmarks chapter 9 records management records management is aspects of the mechanisms by which the department and its performance based records management compliance by doe contractors is set forth in the contractor requirements document crd in doe o 2431 records management program records management is the law not just good business practice . Raise general awareness of records management importance with end users key players and management begin writing your records policy statement begin listing the types of records at your law firm questions nitza medina garcia crm principal consultant web wwwicbsolutionsnet blog blogicbsolutionsnet email nmgicbsolutionsnet phone 916 312 3457 or 646 286 1660 please contact me if you . The types of requests range from sending additional and customized benchmarking reports to preparing firm specific presentations delivered to management teams of law firms we strive to respond to your needs in a timely informed and professional manner some of the feedback we have received regarding our responsiveness and the quality of our survey products is described below